PRIVACY POLICY

Last updated: February 2025

At Aurum Essence Fragrances, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://www.aurumessencefragrances.com/ or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy. Please review it carefully.

1. Information We Collect

When you visit our website, we collect certain personal information that you provide directly to us, including:

Personal Identifiable Information: This may include your name, email address, shipping address, phone number, and payment details when you place an order or sign up for our newsletter.
Payment Information: We process payments securely through third-party payment providers (such as PayPal or credit card processors). We do not store your full payment information.
Usage Data: We may collect information about how you use our website, such as your IP address, browser type, device information, and pages you visit.

2. How We Use Your Information

We may use your personal information for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and handling.
Customer Service: To respond to your inquiries, provide support, and improve our customer service.
Marketing Communications: If you opt-in, we may send you promotional emails or newsletters about our products, sales, and updates. You can opt-out at any time by unsubscribing from our emails.
Improving Our Website: We use aggregated usage data to analyze website performance and make improvements.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures, including encryption technologies and secure payment processing, to safeguard your data. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties, except in the following cases:

Service Providers: We may share your information with trusted third-party companies that help us process orders, deliver products, and perform other business functions (such as shipping carriers and payment processors).
Legal Compliance: We may disclose your personal information if required by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event that we sell or transfer part or all of our business or assets, your information may be transferred as part of that transaction.

5. Cookies

We use cookies to enhance your browsing experience. Cookies are small data files placed on your device that allow us to recognize your browser and capture certain information. These cookies help us improve website functionality, remember your preferences, and offer a more personalized shopping experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, please note that some features of our website may not function properly if you disable cookies.

6. Your Rights and Choices

You have certain rights regarding the information we hold about you:

Access: You can request a copy of the personal information we have collected about you.
Correction: If you believe any of your personal information is incorrect, you can request that we update or correct it.
Deletion: You can request that we delete your personal information, subject to certain exceptions (such as when we are required to retain the data for legal or business purposes).
Opt-Out: You can unsubscribe from our marketing communications at any time by following the unsubscribe link in the emails we send you.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately, and we will take steps to remove that information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page, and the "Last updated" date will be revised accordingly. Please check this page periodically for the most current version of our Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Aurum Essence Fragrances
Email: aurumessencefragrances@gmail.com
Phone: (985) 771-1735
Website: https://www.aurumessencefragrances.com/